Find answers to your FAQs below. Otherwise, feel free to email me with your queries.

How do you edit my documents?

There are various ways I can edit your document. The easiest way, which most clients prefer, is to send your document as an MS Word file. I use Track Changes to edit your work so you can see all the changes I’ve made. This way, you are in control of what changes you want to accept or reject. Afterall, it’s your piece of writing so you need to be totally happy with the final wording.

I suggest you go through each change and accept or reject them individually, rather than choosing the “accept all changes” option. This is especially important for academic proofreading.

In addition to Track Changes, I use comments throughout your document to draw your attention to sections that may need some extra work, or perhaps facts that need to be checked.

You are welcome to send PDF documents for editing, although be mindful that these may take a bit longer to proofread since the process is not as straightforward as using Track Changes in Word. It is best to let me know if you are sending a PDF when you first contact me, so I can give you an accurate cost estimate.

How do I pay you?

Once your document has been edited, I email it back to you with an invoice attached. There are two payment options available: Internet banking (preferred) and PayPal. My account details are included on the invoice for those who wish to pay by Internet banking.

Payment is required within two weeks of the date on the invoice. Please contact me if you would like to arrange other payment options.

Do I need to pay a deposit?

At this stage, I don’t require a deposit for any of my editing services.

What if I haven’t finished my document? Am I able to send it to you in instalments?

Absolutely! This is something quite a few clients find useful. You can send longer documents (for instance, theses or dissertations) one or two chapters at a time. This helps both you and me to meet your deadline efficiently. Simply let me know if you would prefer this option.

If I want to send you multiple documents, do I need to pay the $50 minimum charge for each project?

As long as you let me know at the time of booking that you are sending more than one document (for example, multiple journal articles or assignments over a few weeks/months), I am happy to waive the minimum fee. I will charge my usual hourly rate and send an invoice once all the documents are completed. This is ideal for businesses who require regular editing jobs. Monthly invoices can be arranged.